FAQ

You should wait until you land in your destination country before activating your eSIM - it will need to connect to a local network!

Your plan will only start when you land at your destination and connect to a network!

Absolutely! If your phone is dual SIM compatible, you can use your eSIM and a physical SIM at the same time. This means you can use one for data and one for calls.

You can check your balance by looking at your phone settings under data usage.

Apple

Settings > Mobile > Scroll to find Current Period Roaming

Android

Settings > Connections > Data Usage > Billing Cycle and data warning > Select the period from the day you started using the SIM to the current day. Save and your data usage will be shown

As described on the website, the eSIM is non-rechargeable. The only way around this is to buy multiple eSIMs and swap them out as you go!

This SIM does not come with calls or texts as it's data-only! You can still receive phone calls or text messages though.

Yep, you can hotspot/tether from your phone.

If you bought your device outright, it's most likely unlocked!

If you're unsure, the best way to find out is to call your Aussie network provider and ask! They'll be able to unlock it for you too. This might incur a fee! 🤔