Telstra Pre-Paid SIM card
Last updated
Last updated
Great value for everyday use. Enjoy included data, continuous data rollover, unlimited calls and texts to standard Australian numbers and international call minutes from Australia to selected destinations with each recharge. Choose a Pre-Paid SIM Starter Kit with SIM card included and activate on this plan. All inclusions for use in Australia.
The easiest way to recharge and manage your Pre-Paid services is through the My Telstra app, but you can also recharge online. Please click .
Our 4G network reaches further than any other.
Not going to use up your data in time? Just recharge before expiry on Telstra Pre-Paid Mobile and rollover up to 200GB of your unused data.
Available on 7 to 28 day recharges. For use in Australia.
With capped international call minutes from Australia to selected destinations on Pre-Paid Mobile, you can stay in touch with friends and family overseas.
For use in Australia.
Join Telstra Plus and get rewarded just for recharging. Earn points to put towards must-have devices, recharges, accessories and more. Eligibility criteria apply.
To get started with your Pre-Paid service, you'll need to insert your new SIM card into your phone.
Check your inbox for an email from us, asking you to verify your email
You need to verify your email, enter your date of birth and set up a password. You can also choose to opt into our Telstra Plus rewards program
If you want to transfer your existing number to Telstra, keep the SIM from your current provider in your phone until your service is disconnected.
Follow the prompts toโฏactivate a Pre-Paid serviceโฏ
On the Your SIM details page, select Keep existing number
Your service with your previous provider will stop working. We'll also send you an SMS or email as soon as your number has been moved to Telstra.
If you're using your own device, you should first check:
That your device is unlocked and compatible with the Telstra mobile network. Some devices are locked to other providers. Youโll need to contact your provider to have your phone unlocked and you may be charged an unlocking fee for this
Check your balance
Recharge
View usage and recharge history
Change your Pre-Paid offer
Download a tax invoice
Set up auto-recharge
If you're on a new Pre-Paid mobile plan (Pre-Paid Mobile, Pre-Paid Mobile Casual, Pre-Paid Mobile Broadband):
Select Services
Select the Pre-Paid mobile number
Select More with your mobile
Select Usage history
Select Calls.
For all other Pre-Paid mobile plans:
Select Services
Select the Pre-Paid mobile number
Select More with your mobile
Select Usage history
Choose the month you'd like to view your usage report.
Your Pre-Paid SIM card will be automatically deactivated 6 months after the expiry date of your last recharge.
As new Pre-Paid plans become available or as your needs change, you should check your plan to make sure it still suits you.
Tap on the Services tab then select the Pre-Paid service youโd like to view or change
Scroll down to Your plan to view your plan details
Select Change plan to make the switch
On the homepage, find the Pre-Paid service in the Account overview section, and select the Manage Pre-Paid link
Scroll down to Your Plan and select Change plan. A list of available plans will be shown
Under Change plan, a list of available plans will be shown
Click on them to learn more about each Pre-Paid plan
If you choose to make a change, click Select on the plan you want to change to and follow the prompts
Good to know:
Youโll receive an SMS confirmation on your mobile device
To activate it, go to and follow the prompts. You don't need an internet connection or credit balance to access this page.
Once your service is active, you may need to .
If you are new to Telstra, you'll need to finish setting up your before you can use it to sign in to the .
You can sign in to the with your username and password.
On your smartphone, tablet or desktop computer, go to
Which size SIM card youโll need. If you're not sure check the manufacturer's website or guide, or visit your local
That you have the correct data settings. These let you browse the internet, send emails or MMS. Many mobiles will have their settings updated automatically over the Telstra network. To find out if your settings are updated automatically, visit or check the manufacturer's website.
You can manage your Pre-Paid service in the .
You can also manage your account with .
You can also keep your existing number when you
Sign in to
Sign in to using your
To finalise the change and enjoy the new plan, youโll need to
You can also find more information about
Download or open the
Sign in to using your
You must have a in order to set up auto recharge.
Most current and later generation major smartphones use a nano SIM card. If your older phone uses a different SIM card and you need a new SIM card, visit your local or dealer and request a SIM replacement. It is free, and your local store assistant should be able to get the order sorted for you in a matter of minutes. Just make sure you take some ID with you so they can confirm you're the owner of the service.
Keep in touch with family and friends overseas. offers capped standard international calls to selected destinations.
The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, youโll automatically switch to our fastest available 4G or 3G. Check .
Unlocking fee may apply for use with a non-Telstra SIM card. . Limit 1 per customer and no trade sales. Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.